Shipping and Delivery

Games Chain is dedicated to providing the best possible service to our customers. We aim to deliver games quickly and on time to your doorstep so you can enjoy them sooner. 

To do this, we use both Fastway and Australia Post to ensure a fast, safe and reliable delivery service. Depending on where you are, shipping times will vary. Below is an estimate of the time a package will generally take to reach you after your order is placed and shipped from our warehouse. 

 

 Location Estimated Shipping Time (Business Days)
NSW, Brisbane, Victoria, Canberra 2 - 4
Queensland 2 - 6
South Australia 2 - 5
Perth  4 - 7
Western Australia, Alice Springs 5 - 9 
Tasmania, Darwin 3 - 6

 

Unfortunately we do not ship to PO. Boxes

We do not ship outside of Australia. 

Because we always try to maintain the security of your packages, all deliveries will require a signature upon arrival. To make sure you can enjoy your products as soon as possible, please ensure that they are delivered to a residence where someone is guaranteed to be home at the time of delivery, or have your items shipped to a business address. Alternatively if you are not home, the parcel will be delivered to the nearest courier depot for pick up. 

 

Shipping Costs. 

At Games chain, we want you to feel like no matter what you are buying, our prices are accessible for anyone who enjoys games. Therefore we provide a flat $9.90 shipping fee for any orders under $150. For orders over $150, shipping is free of charge.   

 

Inquiries

For any inquiries regarding shipping, delivery or package details, please email customerservice@gameschain.com.au and we will do our best to get back to you as soon as possible.