Shipping policy
September - December Processing Times
For orders placed during September to December, please allow up to 2 weeks for your order to process, and we receive large volumes of orders, if you need something urgently for a birthday present, please call us on (02) 9884 7333 during business weekdays, 9.30 to 12.30 AEST.
Thankyou for your patience
Prior to Christmas is a stressful time for everyone and our Warehouse and Customer Service teams are working their hardest to make sure your presents arrive.
Remember, we're on your side!
Games Chain offers both Courier Service and Australia Post within Australia.
Games Chain is dedicated to providing the best possible service to our customers. We aim to deliver games quickly and on time to your doorstep so you can enjoy them sooner.
To do this, we use both Fastway and Australia Post to ensure a fast, safe and reliable delivery service. Depending on where you are, shipping times will vary. Below is an estimate of the time a package will generally take to reach you after your order is placed and shipped from our warehouse.
| Location | Estimated Shipping Time (Business Days) |
| NSW, Brisbane, Victoria, Canberra | 2 - 4 |
| Queensland | 2 - 6 |
| South Australia | 2 - 5 |
| Perth | 4 - 7 |
| Western Australia, Alice Springs | 5 - 9 |
| Tasmania, Darwin | 3 - 6 |
Unfortunately we do not ship to PO. Boxes
We do not ship outside of Australia.
Because we always try to maintain the security of your packages, all deliveries will require a signature upon arrival. To make sure you can enjoy your products as soon as possible, please ensure that they are delivered to a residence where someone is guaranteed to be home at the time of delivery, or have your items shipped to a business address. Alternatively if you are not home, the parcel will be delivered to the nearest courier depot for pick up.
Shipping Costs.
At Games chain, we want you to feel like no matter what you are buying, our prices are accessible for anyone who enjoys games. Therefore we provide a flat $9.90 shipping fee for any orders under $150. For orders over $150, shipping is free of charge.